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FAQ
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Datadog
- [Datadog] I want to know which IPs need to be opened on the firewall for Datadog data collection.
- [Datadog] I want to trigger alerts to different channels based on conditions when configuring a Monitor.
- [Datadog] I want to change the port settings 5000, 5001, 5002 during Datadog setup.
- [ Datadog ] I want to adjust the Agent’s log size and related settings.
- [ Datadog ] How to check the Agent's status and troubleshoot issues
- [ Datadog ] Graph values change depending on the selected Time Range.
- [Datadog] Duplicate Host Names Appearing After AWS Integration
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Modernization Platform
- After connecting to Web SSH via Console, kubectl commands sometimes output an error message and do not work.
- Can users directly add or update Jenkins plugins used in the Pipeline service?
- I forgot the password for my Console account. How can I reset it?
- What is the data retention period for the Logging and Monitoring services?
- I didn’t receive a verification email after using the password reset function on the Console.
- Only a specific user cannot access the Logging menu. What should I do?
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Cloud Z DB
- [Cloud Z DB] How should I configure memory settings for MariaDB?
- [Cloud Z DB] Does MariaDB support both symmetric and one-way encryption?
- [Cloud Z DB] Connection error occurs in the log when using Cloud Z DB in AWS environment
- [Cloud Z DB] Disconnection occurs when using Cloud Z DB in AWS environment
- [CloudZ DB] How can I add/delete MariaDB user accounts?
- [CloudZ DB] How is backup performed?
- [Cloud Z DB] What types and versions of databases are provided? (Including future roadmap)
- [Cloud Z DB] The Private/Public IP is not shown in the Connection section of the created DB. What should I check?
- [Cloud Z DB] Is it possible to reuse an IP address when creating a new service?
- [Cloud Z DB] Is it mandatory to use a backup disk?
- [Cloud Z DB] How do I access Advanced Monitoring (Grafana) in the v2.0 console?
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Support Portal
- [Support Portal] I would like to request a consultation for the Gyeonggi-do Cloud Support Program application.
- [Support Portal] Do I need to sign up to submit a ticket?
- [Support Portal] Can I change my login account (email)?
- [Support Portal] Can I delete my account?
- [Support Portal] I’m in an environment where I can't access the Support Portal. Is there another way to submit a ticket?
- [Support Portal] I received a response to my ticket via email. Can I reply by email if I have additional questions?
- Slack
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Datadog
- Modernization Platform v2.0
- Hạ tầng dùng chung (SKPC)
- Support Portal
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Slack
- Overview
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User Guide
- Getting started with Slack (SK Digital Service workspace)
- Slack Notification Settings
- How to Change Your Slack Display Name
- Creating Slack Channels
- Using Slack Channels
- Key Slack Features
- Leaving the SK Digital Workspace
- Adding & Managing Slack Apps
- Slack Keyboard Shortcuts
- Slack Slash (/) Commands
- Using Opsgenie Actions in Slack
- Slack Advanced Search
- Permission Differences by Slack Account Type: Member vs Multi-channel Guest vs Single-channel Guest
- AGS Slack User Guide
Release Notes
Modernization Platform v2.0.0 GA Release
Wed, Tháng 6 4, 2025 lúc 11:15 SA
Cloud Z CP v2.0 Beta Major Themes New Features Multi-Cluster Management Multi-Project Management Advanced CI/CD Centralized Monitoring & Logging RBAC(Role-based ...
Modernization Platform v2.0.1 GA Release
Wed, Tháng 6 4, 2025 lúc 11:15 SA
New Features Added the ability to set parameters during Docker build Added ability to stop build while build is running Added ability to build applications without building...
Modernization Platform v2.1.0 GA Release
Wed, Tháng 6 4, 2025 lúc 11:17 SA
NEW FEATURE Improved Application and Deploy Group query functions The ability to view resources in the Application and Deploy Group menus has been improved. Application Lis...
Modernization Platform v2.2.0 GA Release
Wed, Tháng 6 4, 2025 lúc 11:18 SA
New Feature Improved Cluster Query Performance Enhanced Synchronization of k8s version info during cluster query Additional URL Patterns for Cluster API Server Add Pod Ann...
Modernization Platform v2.3.0 GA Release
Wed, Tháng 6 4, 2025 lúc 11:19 SA
TABLE OF CONTENTS New Feature Cluster-specific Prometheus agent integration Transition to Loki-based integrated logging service Provides add-on installation and integratio...