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  1. Cloud Z Support Portal
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  3. Support Portal
  • FAQ
    • Datadog
      • [Datadog] I want to know which IPs need to be opened on the firewall for Datadog data collection.
      • [Datadog] I want to trigger alerts to different channels based on conditions when configuring a Monitor.
      • [Datadog] I want to change the port settings 5000, 5001, 5002 during Datadog setup.
      • [ Datadog ] I want to adjust the Agent’s log size and related settings.
      • [ Datadog ] How to check the Agent's status and troubleshoot issues
      • [ Datadog ] Graph values change depending on the selected Time Range.
      • [Datadog] Duplicate Host Names Appearing After AWS Integration
    • Modernization Platform
      • After connecting to Web SSH via Console, kubectl commands sometimes output an error message and do not work.
      • Can users directly add or update Jenkins plugins used in the Pipeline service?
      • I forgot the password for my Console account. How can I reset it?
      • What is the data retention period for the Logging and Monitoring services?
      • I didn’t receive a verification email after using the password reset function on the Console.
      • Only a specific user cannot access the Logging menu. What should I do?
    • Cloud Z DB
      • [Cloud Z DB] How should I configure memory settings for MariaDB?
      • [Cloud Z DB] Does MariaDB support both symmetric and one-way encryption?
      • [Cloud Z DB] Connection error occurs in the log when using Cloud Z DB in AWS environment
      • [Cloud Z DB] Disconnection occurs when using Cloud Z DB in AWS environment
      • [CloudZ DB] How can I add/delete MariaDB user accounts?
      • [CloudZ DB] How is backup performed?
      • [Cloud Z DB] What types and versions of databases are provided? (Including future roadmap)
      • [Cloud Z DB] The Private/Public IP is not shown in the Connection section of the created DB. What should I check?
      • [Cloud Z DB] Is it possible to reuse an IP address when creating a new service?
      • [Cloud Z DB] Is it mandatory to use a backup disk?
      • [Cloud Z DB] How do I access Advanced Monitoring (Grafana) in the v2.0 console?
    • Support Portal
      • [Support Portal] I would like to request a consultation for the Gyeonggi-do Cloud Support Program application.
      • [Support Portal] Do I need to sign up to submit a ticket?
      • [Support Portal] Can I change my login account (email)?
      • [Support Portal] Can I delete my account?
      • [Support Portal] I’m in an environment where I can't access the Support Portal. Is there another way to submit a ticket?
      • [Support Portal] I received a response to my ticket via email. Can I reply by email if I have additional questions?
    • Slack
      • [Slack] How to Invite Other Members to a Channel
      • [Slack] How to join the SK C&C Digital Service Workspace
      • [Slack] How to change Full name and Display name
      • [Slack] How to create a channel in Slack?
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