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FAQ
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Datadog
- [Datadog] I want to know which IPs need to be opened on the firewall for Datadog data collection.
- [Datadog] I want to trigger alerts to different channels based on conditions when configuring a Monitor.
- [Datadog] I want to change the port settings 5000, 5001, 5002 during Datadog setup.
- [ Datadog ] I want to adjust the Agent’s log size and related settings.
- [ Datadog ] How to check the Agent's status and troubleshoot issues
- [ Datadog ] Graph values change depending on the selected Time Range.
- [Datadog] Duplicate Host Names Appearing After AWS Integration
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Modernization Platform
- After connecting to Web SSH via Console, kubectl commands sometimes output an error message and do not work.
- Can users directly add or update Jenkins plugins used in the Pipeline service?
- I forgot the password for my Console account. How can I reset it?
- What is the data retention period for the Logging and Monitoring services?
- I didn’t receive a verification email after using the password reset function on the Console.
- Only a specific user cannot access the Logging menu. What should I do?
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Cloud Z DB
- [Cloud Z DB] How should I configure memory settings for MariaDB?
- [Cloud Z DB] Does MariaDB support both symmetric and one-way encryption?
- [Cloud Z DB] Connection error occurs in the log when using Cloud Z DB in AWS environment
- [Cloud Z DB] Disconnection occurs when using Cloud Z DB in AWS environment
- [CloudZ DB] How can I add/delete MariaDB user accounts?
- [CloudZ DB] How is backup performed?
- [Cloud Z DB] What types and versions of databases are provided? (Including future roadmap)
- [Cloud Z DB] The Private/Public IP is not shown in the Connection section of the created DB. What should I check?
- [Cloud Z DB] Is it possible to reuse an IP address when creating a new service?
- [Cloud Z DB] Is it mandatory to use a backup disk?
- [Cloud Z DB] How do I access Advanced Monitoring (Grafana) in the v2.0 console?
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Support Portal
- [Support Portal] I would like to request a consultation for the Gyeonggi-do Cloud Support Program application.
- [Support Portal] Do I need to sign up to submit a ticket?
- [Support Portal] Can I change my login account (email)?
- [Support Portal] Can I delete my account?
- [Support Portal] I’m in an environment where I can't access the Support Portal. Is there another way to submit a ticket?
- [Support Portal] I received a response to my ticket via email. Can I reply by email if I have additional questions?
- Slack
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Datadog
- Modernization Platform v2.0
- Hạ tầng dùng chung (SKPC)
- Support Portal
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Slack
- Overview
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User Guide
- Getting started with Slack (SK Digital Service workspace)
- Slack Notification Settings
- How to Change Your Slack Display Name
- Creating Slack Channels
- Using Slack Channels
- Key Slack Features
- Leaving the SK Digital Workspace
- Adding & Managing Slack Apps
- Slack Keyboard Shortcuts
- Slack Slash (/) Commands
- Using Opsgenie Actions in Slack
- Slack Advanced Search
- Permission Differences by Slack Account Type: Member vs Multi-channel Guest vs Single-channel Guest
- AGS Slack User Guide
Project Console
Dashboard
Mon, Tháng 6 2, 2025 lúc 4:24 CH
Screen Composition and Features The Project Dashboard is a board that allows you to check the resources registered in the current project (Project Cluster, Deployment Group,...
Clusters
Mon, Tháng 6 2, 2025 lúc 4:24 CH
Overview You can check the information of the installed cluster. Add-ons If you go to the Add-ons tab, you can check the installed add-ons. Nodes You can check the status ...
Applications
Mon, Tháng 6 2, 2025 lúc 4:29 CH
Overview The most important feature of ZCP v2 is Multi Cluster support. In ZCP v1, ZCP was installed separately for each cluster, allowing applications to be deployed, logs to...
Deployment Groups
Mon, Tháng 6 2, 2025 lúc 4:30 CH
Overview The most important feature of ZCP v2 is Multi Cluster support. In ZCP v1, ZCP was installed for each cluster, and applications could be deployed, logs collected, and ...
Dev Tools
Mon, Tháng 6 2, 2025 lúc 4:32 CH
The Dev Tools menu provides open source tools necessary for the development process. The tools provided include Gitea, a configuration management tool, Sonatype Nexus for softw...
Monitoring
Mon, Tháng 6 2, 2025 lúc 4:39 CH
Overview Project에 관한 권한을 가진 사용자는 해당 Project의 Container에 대한 정보들을 확인할 수 있습니다. Monitoring에 접근하는 방법 콘솔에서 Monitoring Menu 선택 화면에서 Project의 Container에 대한 여러 정보들을 확인할 수 있습니다. ...
Logging
Wed, Tháng 6 4, 2025 lúc 10:31 SA
Overview How to Access Kibana How to Change Tenants Main Menus of Kibana Discover - (1) Dashboard - (2) Visualize - (3) Dev Tools - (4) Index Management - (5) Stack M...
Kubernetes Resource Management
Wed, Tháng 6 4, 2025 lúc 10:32 SA
TABLE OF CONTENTS Overview Yaml Workloads Deployments StatefulSet Pod Terminal Logs Secret ConfigMap CronJob Job DaemonSet ReplicaSet Horizontal Pod Autoscale...
Members
Wed, Tháng 6 4, 2025 lúc 10:34 SA
Member Invite Member Edit Set Member Approved Set Member Role Set Member Group Member Delete Introducing the project's member management features. Go to the Ho...
Groups
Wed, Tháng 6 4, 2025 lúc 10:34 SA
New Group Group Detail Group Edit Group Member Group Delete This guide will guide you through the group function of the project. You can create/manage groups for eac...