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Support Portal User Guide

Introduction to Support Portal

Wed, Jun 4, 2025 at 4:53 PM

Overview Support Portal : https://support.skcc.com The Support Portal (Freshdesk) is a Ticket System that collects and manages users’ technical inquiries and issue reso...
Support Portal User Guide

Wed, Jun 4, 2025 at 5:22 PM

Getting Started  The Support Portal is a service dedicated to handling technical inquiries and issue resolution requests for various DT platforms. It allows users to easily tr...
Support Portal CSP ticket submission information

Wed, Jun 4, 2025 at 5:41 PM

What is CSP Ticket Integration  Instead of using each CSP’s support center, you can submit and manage tickets within the same user experience environment of the Support Portal...