FAQ
Cowork & Notification (Slack)
Request Management (Support Portal)
- [Support Portal] 티켓을 접수하려면 회원가입을 해야하나요?
- [Support Portal] Support Portal에 접근하기 어려운 환경입니다. 티켓을 접수할 수 있는 다른 방법이 있나요?
- [Support Portal] 티켓에 대한 답변을 이메일로 전송 받았습니다. 추가로 궁금한 사항을 이메일로 회신해도 되나요?
- [Support Portal] 경기도 클라우드 지원사업 신청을 위하여 상담 요청을 하고 싶습니다.
- [Support Portal] 로그인 계정 (이메일)을 변경할 수 있나요?
Managed Service
Service Information
SK Enterprise Support for AWS
- AWS Ticket Creation Tips
- Links to helpful resources for AWS technical support
- [EC2] Unable to determine instance status.
- [EC2] I can't connect to EC2 from the AWS Management Console (web browser).
- [EC2] EC2 is not created.
SK Enterprise Support for Azure
- Instructions on how to check your Azure tenant (domain) and subscription
- Scope of Azure requests supported in the Support Portal
- [VM] How to check disk deletion option when deleting Azure VM
- [VM] Change history inquiry/analysis and storage
- [AD] Check MFA per user
Datadog Monitoring
Request Management (Support Portal)
Cowork & Notification (Slack)
Modernization Platform v2.0
Modernization Platform v1.0
Overview
Release Notes
Getting Started
Cluster Admin Guide
- User Management
- Namespace Management
- Manage Notifications
- Image Registry - Public Project Management
- Build and Deployment Queries
Namespace Admin Guide
- Managing Namespace Members and Secrets
- Image Registry - Private Project Management
- Build and Deployment View (Namespace Admin)
- View source repository (Namespace Admin)
- Monitoring Query (Namespace Admin)
Cloud Z DB
Cloud Z DB User Guide
- 1. Introduction to Cloud Z DB
- 2. Cloud Z DB Ordering and Management
- 3. IBM Cloud IAM Configuration for Cloud Z DB Installation
- 5. Cloud Z DB Portal Login
- 6. Cloud Z DB Management
Cloud Z DB-Release Notes
- Release Notes - Cloud Z DB v1.2.2
- Release Notes - Cloud Z DB v1.2.1
- Release Notes - Cloud Z DB v1.2.0
- Release Notes - Cloud Z DB v1.1.0
- Release Notes - Cloud Z DB v1.4.0