Support Portal

[Support Portal] I would like to request a consultation for the Gyeonggi-do Cloud Support Program application.

木, 5月 29, 2025 で 4:08 午後

The Gyeonggi-do Cloud Support Program will be terminated as of June 30, 2024. Please note that we are no longer accepting new tickets under this program. Please sign up on the...

[Support Portal] Do I need to sign up to submit a ticket?

木, 5月 29, 2025 で 4:13 午後

You can submit a ticket through the Support Portal to receive assistance from our experts. Currently, only registered members can submit tickets. Please refer to the Support Po...

[Support Portal] Can I change my login account (email)?

木, 5月 29, 2025 で 4:04 午後

If you would like to change the email address you registered with on the Support Portal, please submit a ticket with the request. Service Category: Ops Modernization > S...

[Support Portal] Can I delete my account?

木, 5月 29, 2025 で 4:14 午後

If you wish to delete your Support Portal account, please submit a ticket with your request. Your account will be deleted within 24 hours after you receive an email confirming ...

[Support Portal] I’m in an environment where I can't access the Support Portal. Is there another way to submit a ticket?

木, 5月 29, 2025 で 4:44 午後

If you are unable to access the Support Portal (Web/Mobile), you can send your inquiry to zservice@sk.com by email. A ticket will be automatically created in the Support Portal...

[Support Portal] I received a response to my ticket via email. Can I reply by email if I have additional questions?

木, 5月 29, 2025 で 3:42 午後

Yes, you can. If you reply to the email using the zservice@sk.com address, your additional questions will be automatically threaded into the existing ticket, allowing the assig...

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Support Portal