FAQ
Datadog
- [Datadog] I want to know which IPs need to be opened on the firewall for Datadog data collection.
- [Datadog] I want to trigger alerts to different channels based on conditions when configuring a Monitor.
- [Datadog] I want to change the port settings 5000, 5001, 5002 during Datadog setup.
- [ Datadog ] I want to adjust the Agent’s log size and related settings.
- [ Datadog ] How to check the Agent's status and troubleshoot issues
Modernization Platform
- After connecting to Web SSH via Console, kubectl commands sometimes output an error message and do not work.
- Can users directly add or update Jenkins plugins used in the Pipeline service?
- I forgot the password for my Console account. How can I reset it?
- What is the data retention period for the Logging and Monitoring services?
- I didn’t receive a verification email after using the password reset function on the Console.
Cloud Z DB
- [Cloud Z DB] How should I configure memory settings for MariaDB?
- [Cloud Z DB] Does MariaDB support both symmetric and one-way encryption?
- [Cloud Z DB] Connection error occurs in the log when using Cloud Z DB in AWS environment
- [Cloud Z DB] Disconnection occurs when using Cloud Z DB in AWS environment
- [CloudZ DB] How can I add/delete MariaDB user accounts?
Support Portal
- [Support Portal] I would like to request a consultation for the Gyeonggi-do Cloud Support Program application.
- [Support Portal] Do I need to sign up to submit a ticket?
- [Support Portal] Can I change my login account (email)?
- [Support Portal] Can I delete my account?
- [Support Portal] I’m in an environment where I can't access the Support Portal. Is there another way to submit a ticket?
Slack
マネージド·サービス
サービス案内
SK Enterprise Support for AWS
- AWSチケット作成要領
- AWS技術サポートに役立つ資料リンク
- [EC2] インスタンスの状態を確認できません。
- [EC2] AWS管理コンソール（ウェブブラウザ）からEC2に接続できません。
- [EC2] EC2が生成されません。
SK Enterprise Support for Azure
- Azureテナントと購読の確認方法
- Support Portalで処理可能なAzure要請範囲
- [VM] Azure VM削除時のDisk削除オプション確認方法
- [VM]変更履歴の照会/分析および保管
- [AD] ユーザー別MFA確認
Modernization Platform v2.0
グループ共用インフラゾーン（SKPC）
Datadog
Support Portal
Slack
Modernization Platform v1.0
CloudZ DB
Cloud Z DB ユーザーガイド
- 1. Cloud Z DB 紹介
- 2. Cloud Z DB 注文および管理
- 3. IBM Cloud IAM 設定による Cloud Z DB のインストール
- 5. Cloud Z DB Portal にアクセスする
- 6. Cloud Z DB管理
Cloud Z DB-Release Notes
- Release Notes - Cloud Z DB v1.2.2
- Cloud Z DB v1.2.1
- Release Notes - Cloud Z DB v1.2.0
- Release Notes - Cloud Z DB v1.1.0
- Release Notes - Cloud Z DB v1.4.0