Slack Workspace & Channel Structure 

Slack is structured with multiple Channels under a single Workspace.

Public Channels are accessible to anyone who joins the workspace. You may be auto-joined to default public channels, or you can join additional channels by using the search bar at the top of Slack and clicking Join Channel.

Private Channels are only visible to members who have been invited. You cannot see or search for a private channel unless you are a member.

Note: Only Admins can create and configure channels. Most channels are created as Private by default.

How to Create a Public Channel 

You may freely create public channels depending on your use case. 

1. In the Slack left sidebar, click Channels or a specific section. 
2. Click Create > Create a channel. Enter a name in the Name field. 
3. Add the purpose of the channel in the Description field. 
4. Click Create. 

How to Request a Private Channel 

Only Admins can create private channels.
As a general rule, one private channel is created per service or system. Additional channels may be created upon review. 

1. Log in to the Support Portal(https://support.skcc.com).
   • When accessed via SK AX VDI, it will auto-switch to local. 
2. Click Submit a new ticket under the search bar. 
3. Choose the service levels and complete all required fields: 
   • Service Level 1: Ops Modernization
   • Service Level 2: Cowork & Notification
4. In the content section, provide the channel name, purpose, and members to be added. 
   • If the requestor is not yet on Slack, refer to the Getting Started with Slack guide. 
5. Once the channel is created and you are invited, you may add other members freely.