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FAQ
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Datadog
- [Datadog] I want to know which IPs need to be opened on the firewall for Datadog data collection.
- [Datadog] I want to trigger alerts to different channels based on conditions when configuring a Monitor.
- [Datadog] I want to change the port settings 5000, 5001, 5002 during Datadog setup.
- [ Datadog ] I want to adjust the Agent’s log size and related settings.
- [ Datadog ] How to check the Agent's status and troubleshoot issues
- [ Datadog ] Graph values change depending on the selected Time Range.
- [Datadog] Duplicate Host Names Appearing After AWS Integration
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Modernization Platform
- After connecting to Web SSH via Console, kubectl commands sometimes output an error message and do not work.
- Can users directly add or update Jenkins plugins used in the Pipeline service?
- I forgot the password for my Console account. How can I reset it?
- What is the data retention period for the Logging and Monitoring services?
- The Console sends a verification email via an external mail service when using the password reset function. In most cases, clusters are built on private networks, which prevents access to external mail services. As a result, the verificati
- Only a specific user cannot access the Logging menu. What should I do?
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Cloud Z DB
- [Cloud Z DB] How should I configure memory settings for MariaDB?
- The encryption plugin is not a feature provided by ZDB, but rather a built-in capability of MariaDB itself. MariaDB supports both symmetric and asymmetric (one-way) encryption algorithms, and for column- or data-level encryption, it offe
- [Cloud Z DB] Connection error occurs in the log when using Cloud Z DB in AWS environment
- [Cloud Z DB] Disconnection occurs when using Cloud Z DB in AWS environment
- [CloudZ DB] How can I add/delete MariaDB user accounts?
- [CloudZ DB] How is backup performed?
- [Cloud Z DB] What types and versions of databases are provided? (Including future roadmap)
- [Cloud Z DB] The Private/Public IP is not shown in the Connection section of the created DB. What should I check?
- [Cloud Z DB] Is it possible to reuse an IP address when creating a new service?
- [Cloud Z DB] Is it mandatory to use a backup disk?
- [Cloud Z DB] How do I access Advanced Monitoring (Grafana) in the v2.0 console?
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Support Portal
- [Support Portal] I would like to request a consultation for the Gyeonggi-do Cloud Support Program application.
- [Support Portal] Do I need to sign up to submit a ticket?
- [Support Portal] Can I change my login account (email)?
- [Support Portal] Can I delete my account?
- [Support Portal] I’m in an environment where I can't access the Support Portal. Is there another way to submit a ticket?
- [Support Portal] I received a response to my ticket via email. Can I reply by email if I have additional questions?
- Slack
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Datadog
- Modernization Platform v2.0
- Group shared Infra Zone (SKPC)
- Support Portal
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Slack
- Overview
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User Guide
- Getting started with Slack (SK Digital Service workspace)
- Slack Notification Settings
- How to Change Your Slack Display Name
- Creating Slack Channels
- Using Slack Channels
- Key Slack Features
- Leaving the SK Digital Workspace
- Adding & Managing Slack Apps
- Slack Keyboard Shortcuts
- Slack Slash (/) Commands
- Using Opsgenie Actions in Slack
- Slack Advanced Search
- Permission Differences by Slack Account Type: Member vs Multi-channel Guest vs Single-channel Guest
- AGS Slack User Guide
FAQs
How to use CSP-specific storage (PV, PVC)
Wed, Jun 4, 2025 pada 11:24 PG
Overview Introduction to PV and PVC Types of Storage persistentVolume Reclaim Policy Example of PVC Creation Mount the created PVC to a Deployment Mount the created PVC ...
How to increase storage (PV) capacity by CSP
Wed, Jun 4, 2025 pada 2:57 PTG
Overview This guide introduces how to expand the capacity of a PersistentVolume (PV). AWS Method to expand the capacity of AWS How to expand via AWS Console 1. Access ...
How to delete PV using EFS in AWS EKS
Wed, Jun 4, 2025 pada 3:02 PTG
Overview Connect to node Mount the EFS file system on the instance 1. Install Amazon EFS client 2. Mount EFS on Amazon EC2 Linux instances Check the path of the EFS you...
Generating Secret with Certificate & Key File
Wed, Jun 4, 2025 pada 3:01 PTG
Overview Introducing Secret Secret type TLS Secret Generate TLS Secret Remove key file password Creating a TLS secret using kubectl Create a TLS Secret in the Moderni...
How to install and connect to Network Multi-tool
Wed, Jun 4, 2025 pada 2:59 PTG
Deployment for the network multi-tool Copy the following deployment YAML content for the network multi-tool and create a file. Modify the namespace to the one you want to ins...