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Cloud Z Support Portal
解决方案首页
FAQ
Datadog
(7)
[Datadog] I want to know which IPs need to be opened on the firewall for Datadog data collection.
[Datadog] I want to trigger alerts to different channels based on conditions when configuring a Monitor.
[Datadog] I want to change the port settings 5000, 5001, 5002 during Datadog setup.
[ Datadog ] I want to adjust the Agent’s log size and related settings.
[ Datadog ] How to check the Agent's status and troubleshoot issues
View all (7)
Modernization Platform
(6)
After connecting to Web SSH via Console, kubectl commands sometimes output an error message and do not work.
Can users directly add or update Jenkins plugins used in the Pipeline service?
I forgot the password for my Console account. How can I reset it?
What is the data retention period for the Logging and Monitoring services?
I didn’t receive a verification email after using the password reset function on the Console.
View all (6)
Cloud Z DB
(11)
[Cloud Z DB] How should I configure memory settings for MariaDB?
[Cloud Z DB] Does MariaDB support both symmetric and one-way encryption?
[Cloud Z DB] Connection error occurs in the log when using Cloud Z DB in AWS environment
[Cloud Z DB] Disconnection occurs when using Cloud Z DB in AWS environment
[CloudZ DB] How can I add/delete MariaDB user accounts?
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Support Portal
(6)
[Support Portal] I would like to request a consultation for the Gyeonggi-do Cloud Support Program application.
[Support Portal] Do I need to sign up to submit a ticket?
[Support Portal] Can I change my login account (email)?
[Support Portal] Can I delete my account?
[Support Portal] I’m in an environment where I can't access the Support Portal. Is there another way to submit a ticket?
View all (6)
Slack
(4)
[Slack] How to Invite Other Members to a Channel
[Slack] How to join the SK C&C Digital Service Workspace
[Slack] How to change Full name and Display name
[Slack] How to create a channel in Slack?
Managed Service
服务概览
(2)
Define support priorities and severity
How to request a change to the CSP event schedule
SK Enterprise Support for AWS
(7)
AWS Ticket Creation Tips
Links to helpful resources for AWS technical support
[EC2] Unable to determine instance status.
[EC2] I can't connect to EC2 from the AWS Management Console (web browser).
[EC2] EC2 is not created.
View all (7)
SK Enterprise Support for Azure
(8)
Instructions on how to check your Azure tenant (domain) and subscription
Supportable Request Scope for Azure via Support Portal
[VM] How to Check the Disk Deletion Option When Deleting an Azure VM
[VM] Change history inquiry/analysis and storage
[AD] Check MFA per user
View all (8)
Modernization Platform v2.0
概览
(2)
Modernization Platform is
Modernization Platform v2.0 Architecture
入门指南
(3)
Account
Profile
Web SSH (Terminal)
系统控制台 (System Console)
(9)
System Dashboard
System Clusters
Projects
Monitoting
System Logging
View all (9)
项目控制台 (Project Console)
(5)
Dashboard
Clusters
Applications
Deployment Groups
Dev Tools
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Group Shared Infra Zone (SKPC)
Datadog
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Support Portal
Slack