Consent for Collection and Use of Personal Information (June 27, 2025)
SK Inc. (hereinafter the “Company”) seeks the User’s consent for the collection and use of personal information to provide the CloudZ Support services (hereinafter the “Service”) through the CloudZ Support Portal (https://support.skax.co.kr).
The Company collects only the minimum personal information necessary to provide the Service, actively protects Users’ personal information, and does not use the collected information for any purpose other than those specified below.
■ Consent to the Collection and Use of Personal Information (Required)
| Purpose of Collection and Use | Items Collected | Retention Period |
|---|---|---|
| Membership registration, provision of member services, identity verification, prevention of unauthorized use and fraudulent activities by malicious members, limitation of duplicate sign-ups, record retention for dispute resolution, notification of new services, communication of service changes and announcements, securing communication channels, and provision of services based on Cloud Z usage data | Email address, password, full name, IP address, cookies, date and time of visit, service usage records, Cloud Z service usage information | 6 months after withdrawal |
※ Users have the right to refuse consent to the collection and use of the above personal information.
However, refusal to consent to the collection of required information may result in restrictions on the provision of the Service.
■ Consent for Collection and Use of Cloud Z Service Usage Information (Required)
| Purpose of Collection and Use | Items Collected | Retention Period | Method of Collection |
|---|---|---|---|
| Provision of services using CloudZ service usage data | CloudZ service usage information | 6 months after withdrawal | For Users who are members of the Cloud Z Portal (https://www.cloudz.co.kr, hereinafter the “CloudZ Portal”), usage information of Cloud Z services purchased through the CloudZ Portal is collected from the Cloud Z Portal. |
※ Users have the right to refuse consent to the collection and use of the above personal information.
However, refusal to consent to the collection of required information may result in restrictions on the provision of the Service.
■ Consent for Collection and Use of Personal Information (Optional)
| Purpose of Collection and Use | Items Collected | Retention Period |
|---|---|---|
| Verification of service validity, service usage statistics, acquisition of data to prevent cyber attacks | Contact information (workplace, mobile), address, title (position, designation, nickname, etc.), company | 6 months after withdrawal |
※ Users have the right to refuse consent to the collection and use of the above personal information.
Users may still use the service even if they refuse consent to optional information; however, some service features may be limited.
■ Consent for Advertising and Marketing (Optional)
| Purpose of Collection and Use | Items Collected | Retention Period |
|---|---|---|
| Provision of user convenience services, user segmentation, personalized information and services, event notifications, marketing, development of new services, service improvement | All personal information items agreed upon in required and optional consents and any derived information created by combining such data | 6 months after withdrawal |
※ Users have the right to refuse consent to the collection and use of the above personal information.
Users may continue to use the service even if they refuse consent; however, services related to the refused items will not be provided.
■ Consent for Overseas Transfer of Personal Information (Required)
The Company entrusts part or all of the User’s personal information to overseas service providers as follows for smooth service operation and personal information processing:
| Recipient (Contact) | Freshworks Inc. (2950 S. Delaware Street, Suite 201, San Mateo, CA 94403 (1-650-513-0514)) |
| Country of Recipient | United States |
| Purpose of Use by Recipient | Data storage and email delivery |
| Items of Personal Information Transferred | Email address, password, full name, Cloud Z service usage information, contact information (workplace, mobile), address, title (position, designation, nickname, etc.), company, IP address, cookies, date and time of visit, service usage records, etc. |
| Timing and Method of Transfer | Transferred as needed via the information and communications network |
| Retention and Use Period by Recipient | Until the Company achieves the purpose of use or the User requests correction or deletion of the personal information |
※ Users may refuse consent to the overseas transfer of personal information by contacting zservice@sk.com.
However, refusal to consent to overseas transfer may restrict the provision of the Service.
I have carefully reviewed the above contents.